Increasing Adoption of Service Lifecycle Management Applications to Augment Growth of Service Lifecycle Management Application Market
Service lifecycle management is an important aspect of the overall service delivery process. The software helps you to measure customer satisfaction, reduce waste, improve customer retention and improve the company's ability to compete in today's marketplace. It is a complete system that integrates the strategic goals of your organization and the most effective approaches to deliver quality services while conserving resources. The main objective of service lifecycle management is to support the long-term sustainability of your company and help it achieve its goals in an increasingly competitive environment. To ensure your organization remains at the forefront of technology, you must be agile in your approach to technology.
Market Dynamics
Increasing
adoption of service lifecycle management applications is expected to propel
growth of the global service lifecycle management application market. For
instance, in February 2021, Mobileum Inc., a provider of analytics-based
roaming and network services, telco security, risk management, and testing and
monitoring solutions, expanded its partnership with Developing Solutions, a
privately held network testing firm that focuses on testing 3G/4G/5G wireless
and IMS core interfaces.
R&D in automated
service lifecycle management is expected to offer lucrative growth
opportunities for players in the service lifecycle management application
market. For instance, in April 2018, ADVA Optical Networking, a cloud and
mobile services provider, and Amartus, software development and integration
company, demonstrated automated service lifecycle management using MEF 3.0
architecture at MPLS + SDN + NFV WORLD in Paris. Moreover, launch of open-source
service hubs is also expected to aid in growth of the market. For instance, in
October 2020, Kubermatic, a Germany-based startup, launched an open-source tool
called KubeCarrier that automates lifecycle management of services,
applications, and hardware using Kubernetes Operators.
The
global service lifecycle management application market is witnessing several
M&A activities. For instance, in February 2021, Beyond
Technologies acquired Ibridia, a provider of SAP solution manager/SAP
application lifecycle management solutions for SMEs and large enterprises.
Competitive Analysis
Major
players operating in the global service lifecycle management application market
include, Dassault Systems, PTC, Inc., IBM Corporation, Tech Mahindra Limited,
Astea International, Inc., Wipro Limited, Oracle Corporation, Siemens AG, SirionLabs,
Mobileum Inc., Tata Consultancy Service Limited, and Atos SE.
Major
players operating in the global service lifecycle management application market
are focused on adopting partnership strategies to enhance their market share. For
instance, in February 2021, SirionLabs partnered with KPMG, the audit, tax and
advisory firm, for helping enterprises accelerate their business transformation
journey to drive better outcomes in third party relationships.
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