Mobile Ticketing; Getting Popular due to Its Convenience and Enhanced Accessibility

 

Mobile Ticketing

Mobile ticketing is the process where customers can order, pay for, obtain, and validate tickets over the Internet using mobile phones. Many bus and train operators worldwide have created mobile apps that allow mobile ticketing. Mobile tickets reduce the production and distribution costs associated with paper-based ticketing. The principle is very simple. When the user buy a ticket on the Internet by entering a phone number, barcode ticket will be sent to the user’s phone, which is M-ticket (mobile ticket).

Mobile ticketing is a digital process where an individual can pay through third-party payment services (online transaction) and avail a digital form of the ticket, making this entire process paperless. However, the provision of a mobile number is important in mobile ticketing as it helps determine whether to text or send an image barcode or an alphanumeric code saved by the user as a digital ticket. Therefore, due to its various advantages, convenience, and enhanced accessibility, mobile ticketing has become popular among populace, worldwide.

Moreover, the increasing number of smartphone and Internet users or increasing penetration of smartphones and Internet around the world has increased the popularity of mobile ticketing. According to the WebsiteSetup.org, the United States has the third-highest number of Internet users by country, with over 284 million. In 2020, the U.S. had slightly over 284 million internet users, and the number is expected to reach around 296.7 million internet users in 2025. This in turn is expected to give a fillip to the mobile ticketing trend.

Millions of people use public transport on a daily basis, and thus, mobile ticketing is an ideal option for them. Most of the mobile ticketing solutions developed and available in the market. Mobile ticketing is an efficient way to solve the problems many transit agencies are facing today: it can improve line-speed throughput, decrease operating costs, and even reduce physical waste. This technology has been implemented in many cities worldwide with varying success, even if available, mobile ticketing is still not being adopted fully.   

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